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• Proximity to you with extensive South African coverage • Dedicated service • A wide range of genuine spare parts delivered quickly • Expert technicians who undergo continuous training • Customised agreements to meet your needs.
Genuine Spare Parts keep valuable equipment rollingTo maximise the lifetime of your BT or TOYOTA forklift trucks and guarantee the highest levels of safety, all genuine Toyota spare parts are made to the strictest standards and specifications, and by using genuine parts you will help guarantee maximum uptime - not to mention reduce the risk and cost of unnecessary repairs. What is more, the supply of original parts is guaranteed for up to 10 years after production stops. All our products are developed and produced based on the big picture. Every individual component supports the overall design. That is why our spare parts come with built-in value. They are genuine parts that fit perfectly, down to the smallest detail. Only through us do you have immediate access to all the parts you need. That makes the choice sure and easy. When you buy a Toyota genuine part, you also get reliability, maximum service life and low overall cost of ownership. Whatever you need, it is always close to you. Everything from engines, pumps and wheels down to the tiniest nuts and bolts are never more than 24 hours away, no matter where in South Africa you are located. And many parts can be sourced even faster, thanks to our network of local warehouses and the parts stock carried by our technicians in their service vans. Parts & EngineersTo support you better, we first have to support our engineers. For them to give you maximum uptime, we give them one of the most efficient parts supply chains in South Africa. Our parts centres in South Africa carry over 18766 different articles in stock. Overall they can provide different applications - anywhere in South Africa. These parts are relayed by national depots and local dealer depots, and each engineer carries in his service van an appropriate inventory of parts to match the trucks in his own operating area. Depots and service vans are replenished daily to guarantee our customers with best parts availability at all times. Every technician can access our electronic parts catalogue and order parts online, and the inventory at each of our regional network centres reflects the forklift truck pool in their region. The result is obvious: maximum parts availability with the shortest possible lead times.
Expert techniciansSkilled with latest tools and knowledge, our service excellence is driven by our commitment to continuous improvement. This service excellence comes from the outstanding training received by every Toyota team member. A complete and up-to-date education in service techniques is the only way we can offer the quality of technical advice our customers depend on. In order to become true specialists in their trade, our engineers undergo extensive training in national centres . This intensive program provides technicians with all the experience and understanding they need in order to return your trucks to top form as quickly and cost-effectively as possible. CoverageWe are everywhere you are Wherever your business is located, we are never far away. In South Africa we have more than 452 dedicated service engineers. 239 Field & shop Technicians 208 Service Vehicles That means we are always there to assist you, in less time than you thought imaginable. Even in the most remote locations, we have you covered. Service PackagesOur three basic service levels: Full Service. We are responsible for the functioning, reliability, and maintenance of your individual forklift trucks or your entire fleet. The price is fixed and includes genuine Toyota spare parts. Full Service guarantees the high forklift truck performance and availability your company needs. Preventative Maintenance. Preventative maintenance is an effective way to prevent unplanned downtime and costly repairs. We are responsible for maintaining your forklift trucks according to a preset plan and ensuring that they meet all safety requirements. Safety Inspection. With the Toyota Safety Inspection, you can ensure that your truck fleet is always in compliance with safety standards set by national laws and regulating bodies. When you need more On-site Technician. Companies with large fleets can benefit by having a Toyota technician on site. On-site technicians are Toyota employees, but work as part of your team to ensure the reliability and safety of the forklift truck fleet. LOAD TESTINGObjective: The objectives of compiling a inspection report is to assure that Purpose : That all the relevant data i.e. company name , make, model, capacity and hours of the forklift is captured on the report. That all the defects are 1. Forklift rig 1. Data plate 11. Safety Mechanism Description of Physical Load Test: Forklift Truck: From data plate and load chart use rated capacity and load centre, use 100% load. Secure load to carriage, lift load to the maximum height at correct load centre. Measure creep at lift cylinders and also at middle of mast height and 500mm from ground. Then do load tests with a 110% load same as above. Bypass valve should be set at Manufacturing Specification. Areas where load testing has been done: Tygerberg Ind Bellville
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