With its highly-skilled technical personnel and state-of-the-art equipment, Toyota Forklift’s in-house Engineering Department provides its customers with access to specialised expertise in the maintenance, rebuilds and repairs of Toyota Forklift, BT, Raymond and Flexi material handling equipment distributed by the company in Southern Africa.
Based at the head office in Johannesburg, the in-house Engineering Department of Toyota Forklift, part of the EIE Group, provides dedicated technical support to its products, maximising equipment uptime and life expectancy and, where required, tailoring machines to the specific requirements of the application.
The Engineering Department’s comprehensive services range from building standard carriages and new loud back rests, to overhauling steering axles and hydraulic cylinders, fitting hose reels and repairing oil tanks and cracked welding. In addition, modifications carried out to forklifts cover, amongst others, drive in racking, gas bottle brackets, shortening forks and drop overhead guards. Special parts are supplied throughout Toyota Forklift’s network of branches, providing its Southern African customer base with direct access to its internationally recognised technical expertise.
As the Engineering Department does not outsource the critical engineering and boiler making tasks, and carries out its own welding, turning, drilling, gas cutting and braising in house, tight quality assurance is maintained over all stages. At the same time, such a comprehensive in-house service also facilitates a faster turnaround time and saves on costs.
“The Engineering Department is a vital link in Toyota Forklift’s overall service delivery,” says Gary Neubert, EIE Group’s CEO. “In line with our commitment to building partnerships for life, we have the most comprehensive product support infrastructure in the region aimed at assisting our clients maximise their investment in our best-in-class brands. Our Engineering Department, with its specialist expertise, is an invaluable ‘helping hand’ to our field service technicians, carrying out those tasks that cannot be done in the field, quickly and to Toyota Forklift’s exacting standards.“
For further information contact:
Tel: +27 (0)11 571 0302